We got a kind letter the other day from one of our customers who was happy with our service. Thank you very much Rand and Patricia for taking the time to write to us!
We send with the warmest appreciation our thanks to you, your service people, and especially to Craig Olivo who treated us with such care, friendliness and efficiency when our Subaru broke down on May 22.
We were nearly 600 miles from home in Culbertson, MT after a granddaughter’s graduation. The next morning our new (13,000 miles) Outback would not start. We called the hot line number and within a short time the representative had a flatbed haul from Glasgow, MT in Culbertson and took our car to Rimrock Subaru. It took more than a day to get parts and we had urgent business to get home to in Twin Bridges, so Craig loaned us a great little Saturn until our car was fixed.
We were able to get back to Billings in a couple of days and retrieve our car.
This 2011 Outback is the 4th Subaru in our family and we would have no other vehicle. Your excellent help when we really needed it is so very much appreciated.
We send thanks to you all.
Rand and Patricia Bradley
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